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International Automotive Technicians Network
Re: We must be doing something right!!
Posted to Shop Management Forum on 11/7/2002

We sorta "cheated" the GMPP system recently. The vehicle was a 99 Suburban that had a leaking intake manifold gasket (what do you know about that!). We started the job, and 20 minutes into it the customer called to tell us he had an extended service plan. Well... Login to read more.