× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
A Consumer's Perspective on Service
Posted to Shop Management Forum on 11/7/2002 15 Replies

Greetings to all,

As I was perusing a web site on marketing ideas, I ran across an article written by a woman named Phyllis Sheerin Ross. I've never heard of her before, but she had some interesting comments, which I've included below. The entire article is ... Login to read more.

15 Replies Received (View Replies)