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International Automotive Technicians Network
Re: SA Procedure When Car is Picked Up?
Posted to Shop Management Forum on 11/6/2002

When my customers come in to pick up their car, all the prices, etc have been handled. I ask if they'd like to see the parts. (Most don't)

I show and explain their written warranty to them with a request to see the car again in 10-14 days for a recheck. This... Login to read more.