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Re: What I've learned so far:
Posted to Shop Management Forum on 11/4/2002

At 12:19:35 PST on 11-04-02, Mark Kline wrote

[...trimmed text...]

That too and basically playing 20 questions with them do draw out what they won't volunteer. But I have only been at this 28 years, 19 as a shop owner s... Login to read more.