× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Red Flag (Potential) Customers
Posted to Shop Management Forum on 11/1/2002

George,

A couple of phrases are always red flags:

"I hear you're the best mechanic in town." (usually following a hearty handshake).

"Now, how much are you going to CHARGE me for this job?" (immediately following a brief description of the complaint). Login to read more.