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International Automotive Technicians Network
Re: Red Flag (Potential) Customers
Posted to Shop Management Forum on 10/31/2002 2 Replies

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When someone keeps their sunglasses on when they come in to talk to me about a potential repair.

What are they hiding?

Are they that "cool" that they must keep sunglasses on in my office? I mean, ... Login to read more.

2 Replies Received (View Replies)