× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Surveying the Competition...
Posted to Shop Management Forum on 10/28/2002

[...trimmed text...]

Yes. The write up process begins on the phone. We try to have the customer ticket ready to go before they ever drop off the vehicle to save us both time. If they require some selling to get them in th... Login to read more.