× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: It's all about the SERVICE, Stupid!
Posted to Shop Management Forum on 10/23/2002

[...trimmed text...]

Hi Tom,

To me, this is an extreme in the opposite direction. As George pointed out in his reply to Michael, what's really important is the demonstration that one cares. Yes, there are instances when... Login to read more.