× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: A Customer With A Problem.
Posted to Shop Management Forum on 10/14/2002 19 Replies

Andy, over 20 years ago I gave a customer an estimate to repair her car and she agreed. After putting it back together and testing I found it needed a fan clutch. I called her and got the OK for the 50 extra clams. No problem when she picked up the car.

Abou... Login to read more.

19 Replies Received (View Replies)