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Re: Rating the backlog.
Posted to Shop Management Forum on 11/11/1998 1 Reply

We work on appointments, so we don't get too many cars shoved in our face at a time. With breakdowns, there's four types I figure.

1. Transients--out of town. We get these people in and out as fast as we can, working early/late if we have to. We also charge ... Login to read more.

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