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International Automotive Technicians Network
Re: Why you should defend yourself and your prices (long post)
Posted to Shop Management Forum on 10/10/2002

I don't want to flame any body repair personnel with this one, because I said it purely for the humor at the time:

Local body shop fixed a front end collision on a car, and a MIL was on after they were done. Turns out it has a cracked plenum (plastic, go fig... Login to read more.