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International Automotive Technicians Network
Re: Why you should defend yourself and your prices (long post)
Posted to Shop Management Forum on 10/10/2002

Weve been there and back had a customer yesterday come in and bring me a box of donuts , she said, "I just want to appoligize for going somewhere else to get my car serviced ,it was the worst experience of my life ,Ill never do that again ." You see a new nati... Login to read more.