× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Will they pay for 3 hours if flat rate is 1?
Posted to Shop Management Forum on 10/3/2002 1 Reply

We charge actual hours worked, not book time. On an older car it's easy to spend twice the book time when things go wrong, and I don't see why we should subsidize such a repair.

I give customers with old cars a general range, for example I might say "the est... Login to read more.

1 Replies Received (View Replies)