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International Automotive Technicians Network
Re: Tell Us About Your PHONE Follow Up System
Posted to Shop Management Forum on 9/27/2002

We call back 1 to 2 weeks after service

" Hi, this is Ken from the shop and I was just calling to find out;

(We ask)

1) How is your repair/vehicle working?

2) How were you treated?

3) Was everything explained on your car to your satisfaction? ( the r... Login to read more.