× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer from HELL / what would you do?
Posted to Shop Management Forum on 11/8/1998

[...trimmed text...]

The tech stopped before the bolt broke. If that makes him timid, then timid is good.

[...trimmed text...]

More likely his crystal ball was in the shop.

Login to read more.