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International Automotive Technicians Network
Re: Should all customers pay the same?
Posted to Shop Management Forum on 9/23/2002

No. But IMHO it should not be based on someones demeaner, rather the technical aspects of the job. People are people, take them all in stride, good or bad. They all want the same thing, good service, just some of them do want to pay for it, and thats my job to... Login to read more.