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International Automotive Technicians Network
Re: Increase of the Dreaded Phone Call
Posted to Shop Management Forum on 9/19/2002

That's sucks. Only once that I can remember I looked at the vehicle, gave a price and set up a date two days later. This saved him from paying a service call fee. Two days later he don't answer his phone and no one home. When I did get in touch with him, he sa... Login to read more.