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Increase of the Dreaded Phone Call
Posted to Shop Management Forum on 9/19/2002 46 Replies

Have we ever covered this one? I don't recall.

Anyway, we are getting more of them lately. Job is sold, not in a pushy, hard sell manner (not my M.O). Parts are ordered, RO printed, and just about 30 seconds later the phone rings. I already know who it is. "... Login to read more.

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