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Re: Charging Techs For Mistakes?
Posted to Shop Management Forum on 9/14/2002

Charles- Having been a tech/employee and now a business owner I have seen both sides of the story. There is a thing that USED TO EXIST called r-e-s-p-o-n-s-i-b-i-l-i-t-y. Today no one wants to step up and take it but almost everyone wants to give what little t... Login to read more.