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Re: What's Your Cut Point For Charging Dx Time?
Posted to Shop Management Forum on 9/13/2002 3 Replies

Hi Marty,

I think it would have been better if you had asked us this BEFORE doing the work. What I mean to say is that you should have discussed the issues with the customer beforehand, explain that the problem is "extraordinary", and that the labor charges ... Login to read more.

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