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International Automotive Technicians Network
Re: Slow techs, getting paid for their time
Posted to Shop Management Forum on 9/11/2002

HI Gregory!!

I have more questions than answeres.

Book time is only an average. Some jobs take more than book to do it right the first time. If your guys are within 10%, and the comeback rate is really low, say 96%+ done right the first time, I would not w... Login to read more.