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International Automotive Technicians Network
Phone Estimates
Posted to Shop Management Forum on 9/5/2002 17 Replies

Hey all,

I get quite a few phone calls for estimates and have about 3 out of 20 turn into customers. I was wondering if anyone uses any kind of follow-up with a call in customer to see if they have had the work done and or thanks for giving us a call? Do you... Login to read more.

17 Replies Received (View Replies)