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International Automotive Technicians Network
Re: WWYD: my turn
Posted to Shop Management Forum on 8/23/2002

Hi Peter,

Your technician would have no reason to check the cooling system when doing a transaxle on this car. Do we check brakes on every car before we road test it?

A little goodwill may go a long way here. Get a feel for what the customer has to say abo... Login to read more.