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First I was joking about a PPI charge, but now I'm not sure
Posted to Shop Management Forum on 8/23/2002 16 Replies

I have often joked with my customers that I was thinking about adding a PPI charge(Piss Poor Information) to each customer invoice. This charge would cover all the time we waste because of wrong or missing information.

I just finished 20 hours of chasing a p... Login to read more.

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