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Re: Honesty poll
Posted to Shop Management Forum on 7/17/2002 5 Replies

Honesty, like a lot of things in life is subjective.

A (former) customer came in and told me to put brakes on her car because someone told her they were bad. I found the pads to be only 25% worn and declined to replace them. I cleaned and lubricated the hard... Login to read more.

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