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International Automotive Technicians Network
Re: How would you approach these customers?
Posted to Shop Management Forum on 6/26/2002

Hi John,

Here in PA, we do an ASM test, which is a modified (read "simpler") IM240. The program is not centralized; we've got a 45K dyno/analyzer platform in the bay.

PA also has a stipulation allowing a waiver if $150 is spent attempting to fix it. We... Login to read more.