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International Automotive Technicians Network
Re: How would you approach these customers?
Posted to Shop Management Forum on 6/25/2002

My favorite is when the State tells a customer that if the first shop, which was me, would not charge them 150 coconuts for the diag then they should just take it to another shop for a second opinion so they could reach 150 coconuts. What happened to having to... Login to read more.