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International Automotive Technicians Network
Re: How would you approach these customers?
Posted to Shop Management Forum on 6/25/2002

1 - You always want long term customers. Short term are time wasters. You invest a lot in getting a customer so you need consistant return on that investment. Only long term customers can give that.

2 - Determine 1st if they are price shoppers. Are they gett... Login to read more.