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International Automotive Technicians Network
Re: An all too common story
Posted to Shop Management Forum on 6/25/2002 3 Replies

Mark. Try just telling them the most expensive way to fix the car is one part at a time till the problem goes away. Say it with a smile like you are a friend,he pushs just say that you need to see the car to be sure of diagnois, could tell him to check the bas... Login to read more.

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