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International Automotive Technicians Network
Re: Explaining to Customers about MIL lights
Posted to Shop Management Forum on 6/21/2002

I too like Damon's reply. All of the others have merit, too. I suppose we use similar descriptions.

One other analogy I use is a traffic light. I tell people that a red light on the dash means the same as a traffic light; STOP. I recommend that they stop now... Login to read more.