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International Automotive Technicians Network
Re: Explaining to Customers about MIL lights
Posted to Shop Management Forum on 6/20/2002

Hello Jaime,

What we simply tell people is that when the "Check engine light", "Service Soon", etc. comes on, it means that the computer is storing a trouble code.

After that beginning, we ask them if they are having any symptoms at all. Depending on the a... Login to read more.