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International Automotive Technicians Network
Re: Customer Perceptions and Expectations
Posted to Shop Management Forum on 6/20/2002 3 Replies

A car is not a machine, it is a person.

A Technician is not a person, he is a machine.

All auto repair shops sideline as banks.

You can pick up your car today but the bill must be paid by your next pay check (or the one after that if you're a little shor... Login to read more.

3 Replies Received (View Replies)