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International Automotive Technicians Network
Re: customer service
Posted to Shop Management Forum on 6/4/2002

you touch on something I believe to be true, and that is that alot of folks have a do it to them before they do it to me attitude. they think we are rip off artists, so they think its ok to cheat us. How many freebies do you do in the course of a year just to ... Login to read more.