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Re: Customer stealing my technician WWYD
Posted to Shop Management Forum on 6/3/2002 1 Reply

Joe -

As a courtesy to Mrs. Smith, I would invite her over to have a little dialogue about what transpired and put in in such a light as to say "I'm really glad to have you as a client and wouldn't like to see you taken advantaga of by some of the unscupulou... Login to read more.

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