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International Automotive Technicians Network
Re: Customer stealing my technician WWYD
Posted to Shop Management Forum on 6/3/2002

Good Grief!! Just when you think you have heard it all!

Personally, I would be incensed. Time to take a long walk to cool off a little. Then I would call Snake & Smith and have a sit down talk with them and the tech. I would explain the tatics used were dish... Login to read more.