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International Automotive Technicians Network
Re: Sending Them Away
Posted to Shop Management Forum on 5/27/2002

Hi George!!

If you are talking about turning undisrable/unprofitable work away, we do it several times a day. The usual reason is that the customer wants a partial repair on a high milage car that we know from 63 years of experiance, has a less than 50% chan... Login to read more.