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International Automotive Technicians Network
Re: The Customer: Vilification or Education?
Posted to Shop Management Forum on 5/26/2002

NOT ONLY IS IT UNETHICAL TO SCAN AT A PART HOUSE AND SELL PARTS, THEY ALSO SHOULD HAVE TO COVER EVERY EMPLYEE THAT WORKS THERE FOR MECHANICS WORK COMP RATES. THE CUSTOMER IS GOING TO BUY SENSORS BRING THEM TO US AND ASK US TO TAKE RESPONSIBILITY FINANCIALY FOR... Login to read more.