× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: What is Quality?
Posted to Shop Management Forum on 5/26/2002

Quality is something that should be second nature. One should not have to try to do quality work; it should just be done that way.

It's giving the car back to the customer in better shape than when they left, be it repairing the tire that you checked on an o... Login to read more.