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International Automotive Technicians Network
Re: Come-Back rate?
Posted to Shop Management Forum on 5/11/2002

Had a car come in for an oil leak - I had been there two weeks and the car had 1 month left on warranty.

I found the leak to be the timing case oil seal so ordered from parts a seal and a harmonic balancer. Leading hand came up and said " no parts - just cle... Login to read more.