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Re: Phone Estimates/quotes; How do you quote?
Posted to Shop Management Forum on 5/4/2002 5 Replies

John,

We won't give any numbers over the phone. I explain to the customer that it would be inaccuate to do so. Did anyone ever pay their bill after repairs with an exact quote same as the phone quote? I don't think so.

When a possible new customer is skidd... Login to read more.

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