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International Automotive Technicians Network
Re: When does it become gouging?
Posted to Shop Management Forum on 5/2/2002

John, We work on all makes of cars 60% Foreign & 40% Domestic and have found that there is always some one out there that says they can fix it Cheaper, faster & better. I say that the customer always has a choice. I give them a estimate and they tell me to fix... Login to read more.