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Re: When does it become gouging?
Posted to Shop Management Forum on 4/28/2002 4 Replies

JC it IS subsidizing the cost when you do the work for less than what it should be done for. If I give a customer .5 in labor to do his lof, for whatever the reason, I have subsidized his repair to the tune of .5 He didnt have to pay for that time, or the cost... Login to read more.

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