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International Automotive Technicians Network
Re: Customer wants diagnosis only. WDYD
Posted to Shop Management Forum on 4/15/2002

basically, we do as you did. We DO NOT warranty diagnostic work unless we make the repairs. then if we blew it, we eat the repair, and re diagnose the problem. with driveability you often run into multiple layers of problems. If the diyer wants you to run the ... Login to read more.