× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How to divorce a customer
Posted to Shop Management Forum on 3/8/2002

I tend to cut these off from the start. Example: Lady calls for an estimate (quote) yesterday. how much for a lower intake gasket on such n such a car. I usually don't give prices over the phone but she sounded so sweet (at first). I said: what size engine? "I... Login to read more.