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Re: Irate Customer What Now?
Posted to Shop Management Forum on 2/26/2002 7 Replies

Just wanted to relate something that happened to me....

Had a regular customer, real regular. An older gentleman who got his vehicle serviced by us like clockwork and usually did whatever it needed.

One morning he storms in... yelling that we had tuned up ... Login to read more.

7 Replies Received (View Replies)