× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Follow up service
Posted to Shop Management Forum on 8/22/1998

Here is what we do. I pay someone to do this. She knows our business well and has the power to make appointments. She does this on the side, she is not a formal employee. She can tell by the customer # on the invoice which ones are new and she asks them specia... Login to read more.