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International Automotive Technicians Network
Re: Service Advisor - The Hardest Job at the Shop
Posted to Shop Management Forum on 9/23/2026

My son worked as a SA at a german-car dealership.

One of the reasons he left is that this particular dealership pressured the SAs to upsell, upsell, upsell. Whether the work was actually needed was not a particularly important criterion. Another factor in a ... Login to read more.