× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Does digital inspection push away repeat customers?
Posted to Shop Management Forum on 10/30/2025 3 Replies

I worked over 30 years in a small shop that specialized in only Mercedes. Most of our customers were repeats in a college town. Our "Lube service" took an hour and came with a detailed inspection where items were rated as 1, 2, or 3. 1 meant it needed immediat... Login to read more.

3 Replies Received (View Replies)