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Re: Does digital inspection push away repeat customers?
Posted to Shop Management Forum on 10/30/2025

Michael, you ask a great question. Personally I don't use DVI, I feel that if I need to show a customer an 8X10 glossy of a leaking water pump to justify the repair, I've already failed as a shop owner. However, I talk to every customer. I have a great base of... Login to read more.