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International Automotive Technicians Network
Re: The BEST customer.well, maybe
Posted to Shop Management Forum on 5/6/2024

Hi Jeff,

You are a technician and an (honorary) Foreman, that concept never works? Both jobs require a lone individual, not a "he can do it all approach".

Where is the Service Manager who is supposed to be coordinating this shop chaos?

The 3-department c... Login to read more.